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Frequently Asked Questions For Students

Here are the answers to some of the most asked questions. If you can’t find an answer to your question here, email or come into the Virtual Front Desk and we’ll be happy to provide you with an answer. 

Why would I need to take a test in the Triton Testing Center (TTC)?

Typically students come to the TTC to take their accommodated or make-up tests. You will be informed by your course instructor and/or your academic department if you will be taking your test(s) with us.

How far in advance do I need to schedule my test?

You must register to take your test(s) at least 72 hours (3 days) in advance of your test day. So, if your test is to occur on a Friday, then you must schedule to take your test with the TTC by the preceding Tuesday.  Once the quarter begins, we encourage you to sign up for all of the tests that your professor has made available. This will ensure that, when midterms and finals come around, your seat is already reserved. That’s one less thing to worry about!  

Does this mean that I no longer work directly with my instructor or the academic department to take my accommodated or make-up test?

Not necessarily. You will be referred to the TTC by either your course instructor or the academic department. If you haven’t been told that you will be taking your test with the TTC, but you registered to take your test with us anyway, your testing session may be cancelled.

How do I cancel my testing session?

If you know that you will not be able to take your test at the day and time you scheduled, please cancel it as soon as possible. This will allow other students to access our services. Log into your TTC account and click “Dashboard.” There, you will see an option to cancel any of your upcoming tests. 

Cancelling your testing session may come with considerable consequences because your instructor may not permit you to take the test at a different time, the TTC may not have availability, or there may be other complicating factors. So, think twice and make sure you have a plan (and have talked to your instructor) before you cancel a testing session. 

How do I reschedule my test?

Please email to inquire about rescheduling your test. Most rescheduling requests require approval from your instructor and rescheduling is not guaranteed. Even if you have an accommodation for the occasional rescheduling of tests, the rescheduling must be approved by your instructor. 

What if I am running late for my test?

If you are running late for your test, please notify us  as quickly as possible either by emailing or calling into the Virtual Front Desk . While we will do our best to keep your seat available, your testing session is subject to cancellation once 15 minutes of time have elapsed. If you arrive late, we cannot guarantee that you will be given the entirety of your testing time.  

Why are there cameras in my testing room? 

All tests administered by the TTC are proctored by real humans, either in person or on the other side of a camera (or both). This is to uphold the integrity of the tests taken in the TTC as well as to ensure your security and safety.  It’s important to know that all test-takers and staff are subject to being recorded by video at all times while in the TTC.  

No matter our proctors’ physical location, they are there to promote an honest and fair testing environment. They’re also able to assist you with restroom breaks, questions for your instructor, or any other TTC related questions.

How and where do I check in for my test?

Please see our Testing Day Information page for details.